Frequently Asked Questions
Can I use Squabble for any small claims case?
Yes! Squabble is built by lawyers and we’ve got you covered. In Squabble app, you can resolve ANY monetary dispute. Some of the most common Squabble categories are:
- landlord-tenant disputes
- personal injury disputes
- stolen or damaged property disputes
- disputes over a broken promise
- disputes about the collection of a debt
- auto repair disputes
- disputes with an attorney
The app also features an “Other” option. As long as you explain your case, you’re good to go. WIth our triple-check guarantee, we’ll make sure you do it right!
Why should I use Squabble instead of filing on my own?
Customers choose to use Squabble because they don’t want to try to navigate the court system on their own. Here are some of the things that we do for you:
- Locate the right forms for your jurisdiction and case type
- Correctly file out those forms (triple-check guarantee!)
- Properly file those forms with the court
- Make payments to the court
- Locate and pay for someone to physically find and legally inform the defendant they are being sued. This is called “service of process” and is mandatory in all jurisdictions
- Properly inform the court of “Service of Process” completion
- Keep you updated on your case status
- Preparing you for your case so you feel 100% confident when you step in front of the judge
How does this process work?
Download Squabble from the Play Store or App Store and follow these 3 steps:
Step 1: You answer simple questions. We do all the legal translating.
Squabble is the easiest filing system in the USA. Click on an icon that describes the issue. Tell us the address of the person or business that owes you money. Describe what happened like you were telling a friend. We’ll guide you through every step.
Step 2: File with Confidence
We 100% guarantee that your filing will be done right. The right jurisdiction, the right case type, the right boxes checked. We’ll triple-check your work. Any issues and we’ll contact you.
Step 3: Get Ready to Collect
We’ll keep you informed of everything you need to know from the moment you file until you step in front of a judge. Get notifications of behind the scenes case progress. Prepare for court in minutes with our simple guides.
How much does it cost to file?
The cost of filing a court case varies by jurisdiction and, sometimes, claim amount. Download the Squabble App and start an eFiling by entering a few simple pieces of information – we’ll estimate your cost in less than one minute for free! No hidden fees, ever!
How does Squabble make money?
Squabble takes a flat $30 fee for all filings. However, your total filing costs will be higher because they include:
- Your court filing fee and
- a fee to hire an independent person who physically notifies the defendant that they are being sued. This is called “service of process” and is a mandatory part of the process in every jurisdiction.
Squabble passes through 100% of the cost of these two fees, making no money on them. If you filed on your own, these are the fees you would incur anyway. To get an estimated total cost in under a minute, download the Squabble App, select eFile a Case, and enter a few simple pieces of information!
How do I know this is legit?
Squabble was founded and run by attorneys. We have deep knowledge of all aspects of the court system and have successfully submitted thousands of cases. That’s how we can offer a triple-check guarantee. We guarantee that everything we submit to the court is filled out perfectly.
Can Squabble give me legal advice?
Unfortunately, our team cannot provide any legal advice. That said, we are here to offer you the easiest way to file a small claims case in the USA. We back that up with our triple-check guarantee, ensuring you do everything right!
What does the party who owes me money see when I submit my claim on Squabble?
When you file your claim, the defendant will get an email and text notifying them that:
- You are suing them in small claims court.
- If you selected the mediation option, they will also be informed that you would be open to avoiding court and mediating through Squabble
- If the case is not resolved before the court date through mediation or otherwise, they’ll be required to appear before a judge on the trial date.
My case was eFiled! What happens now?
First, you’ll receive an email confirming that your Squabble was submitted.
Then, you’ll receive an email confirming that your Squabble was filed in the appropriate court.
Next, you’ll receive an email confirming that your Squabble was accepted in the appropriate court.
Then, you’ll receive status updates about your case filing, including your court date.
Finally, if the defendant still hasn’t joined by the your court date, print off your Squabble paperwork and head to court. Just explain your position to the judge the same way you did in your Squabble explanation and show her the proof you uploaded.
BUT, after receiving notice of a lawsuit, many defendants decide it’s easier for them to simply resolve the dispute in app rather than deal with court –in that case, feel free to mediate, resolve and collect in app!
I'm Headed to Court! What Should I Expect and How Should I Prepare?
How Long Will My Court Appearance Last?
Many cases are usually scheduled for the same time and the calendar can be very crowded. This makes it impossible for any one case to take a lot of time because the court has to get through all the cases on the calendar. This is why it is so important to be well prepared so you can present your case quickly and efficiently. The judge will listen to both sides of the story.
The judge may make a decision at your hearing or mail it to you later. The judge may need to make additional inquiries into the facts before deciding the case, or research a legal point, so if the judge says that he or she is “taking the matter under submission,” you will get the decision in the mail.
Who Hears the Case?
Usually a judge. Sometimes you may have a commissioner or temporary judge at your hearing. They both serve in the same role as judges. A commissioner is hired by the court to sit as a judge and hear certain types of cases that the law allows commissioners to hear, such as traffic infractions and small claims cases. A temporary judge (called a “judge pro tem” or “judge pro tempore”) is someone who has been a lawyer for at least 10 years and is specially trained to hear and decide small claims cases. If you do not want a temporary judge, you can ask the court to have a judge hear your case. You may have to come back another day.
How Can I Best Prepare?
Whether you’re a Squabbler or a Squabblee (whether you sued or you’re being sued), here’s an easy checklist to follow:
1. Plan what you are going to say.
You will have to explain to the judge why you sued and what you want him or her to order. Decide what your main points are and take proof. Try to think of what the other person might say and how you will answer.
2. Prepare the proof to take to court.
Print off your Squabble info and evidence that supports your story and take 2 more copies of everything. This is called “evidence.” Evidence can be:
- estimates (take at least 2)
- diagrams that show how an accident happened
- police reports
If you need papers that someone else has, fill out a Small Claims Subpoena for Personal Appearance and Production of Documents at Trial or Hearing and Declaration county form and request these documents.
3. Take copies of all your court papers and your Proof of Service.
These are documents you have received via email from Squabble and via snail mail from the court.
4. Take people to support your story (witnesses).
Take witnesses who saw what happened or who are experts on that subject. For example, a neighbor who saw the accident or a mechanic who looked at your car.
- Don’t bring people unless you know they will support you. Witnesses who are not friends or relatives may be more effective in proving your case. But sometimes the only witnesses are your friends and relatives. They should testify and present themselves in a professional manner and be objective and not emotional.
- If you need a witness to go to your hearing that cannot or will not go voluntarily, fill out a Small Claims Subpoena county form to order them to go.
5. If you do not speak English well, take an interpreter to help you.
Ask your court clerk at least 1 week before your hearing to see if the court can provide an interpreter for you. In some courts, they can provide interpreters for free if you qualify for a fee waiver. If not, you have to take your own interpreter. Do not ask a child or a witness to interpret for you. Please note: you have the right to get your hearing delayed so you can get an interpreter.
6. If you are deaf, hard-of-hearing, or have another disability request an accommodation.
Ask your court’s Americans with Disabilities Act (ADA) coordinator or court clerk (check your county’s website for specific info) at least 1 week before your hearing.
What if the person being sued doesn’t show up?
If the person being sued (the defendant) does not show up for the hearing, the plaintiff still needs to prove his or her case. If the defendant can show a good reason for missing the court date, such as a medical emergency, the defendant may be able to get the judgment canceled and a new trial date set.
Can I file a case against a business using Squabble?
Yes. You can file a case against any business of any size using Squabble. From a local contractor to a landlord to a Fortune 500 company, Squabble has you covered. Businesses can also use Squabble to file cases against other businesses. Through it all, we have a 100% triple-check guarantee to ensure you do it right.
Am I giving up any rights by Squabbling?
No. Squabbling parties retain 100% of their rights
How is My Squabble Data and Evidence Secured?
Squabble takes your privacy very seriously. Your data is 100% secure on Squabble’s server. The only data we gather in the Squabble process are things needed to:
- ensure a proper filing of your complaint in Small Claims Court in the appropriate jurisdiction AND
- assist a mediator in understanding your position.
Your Squabblee will ONLY be able to view the following information:
- That they’ve been Squabbled and therefore sued in small claims court.
- If you prefer to resolve the dispute in the Squabble app.
- *Note: they will not be able to see the details of your Squabble until they are formally served with process.
- The data you’ve entered about your Squabble.
- The proof you’ve uploaded to support your position.
Please note that all CSMs and Squabble employees are contractually and statutorily obligated to uphold the strictest confidentiality.
What is mediation?
A “Mediation” is a process where a neutral third party called a mediator, communicates privately with each disputing party in order to reach an agreement — mediators don’t make judgments! Both parties have to agree for an agreement to occur. If there is no agreement, you simply show up in court on your court date. There really is no downside to trying mediation.
I am thinking of mediating. Is Squabble really neutral in this process?
Squabble is 100% neutral. All of our mediators are third parties and paid by the hour with a small bonus paid for resolutions of any kind so they have no financial incentive to favor any party.
Who does the mediating?
Squabble uses Certified Squabble Mediators™ (“CSMs”) to digitally resolve the dispute between plaintiffs and defendants. All CSMs are licensed attorneys, juris doctorates or law students who have undergone thorough training in mediation.
I got a message from Squabble saying I've been sued and can mediate on their app. What happens now?
You have three options to consider:
- Show up in court on your hearing date and plead your case in front of a judge.
- Try to resolve this out of court by downloading the Squabble app, 97% of defendants like you who mediate on Squabble come to a mutually agreed settlement and don’t need to go to court.
- If you think the person who sued you actually owes you money, download the Squabble app and submit your own case using the easiest small claims eFiling service in the USA.
Whichever path you choose, our Customer Success Team is always here if you have further questions.
Satisfied Squabblers & SQUABBLEES
Squabble made getting what I KNEW my business was owed very easy and I didn’t have to go through some major process of going to the court website, locating all the forms for my particular case, printing them out and going to court to argue in front of the judge with my opposition. Saved me a whole bunch of money and time. I seriously still can’t believe this exists.
– Christine W., Detroit, MI
I basically got money that I probably never would’ve gotten. I loved how this app was able to make an otherwise long and complicated process short and organized. Would have been drowning in paperwork and probably give up like I did when I tried to get what I was owed last year, but Squabble made it easy. The mediator was also a huge help and super professional.
– Jacob K., Palm Springs, CA
Highly recommend Squabble. My Squabblee was unsure of entering Squabble and realized they had to go through a long process with me in court with plenty of paperwork. They decided to just join the Squabble and get the dispute resolved through the app. Thank you Squabble — I had my doubts at first whether this was real, and not only was it real, it was totally painless.
– Veronica F., Fort Lauderdale, FL