Frequently Asked Questions
Is my case Squabble-able?
Yes! With Squabble, you can resolve ANY monetary dispute of $250 or greater. No need to worry whether your dispute is “covered” by the app. Some of the most common Squabble categories are: a landlord-tenant dispute, a personal injury, stolen or damaged property, a broken promise, the collection of a debt, an auto repair, a construction or product defect, or a dispute with an attorney. The app also features an “Other” option if you think your dispute does not fall into any of these categories. Try your best to put it in the right category, but if you’re not sure, don’t worry — as long as you explain your Squabble, you’re good to go!
Why Squabble instead of handling it myself?
Good question! Of course, it’s up to you. Squabble was created for those who don’t want the hassle of navigating the court process. Filing a lawsuit yourself requires locating the right forms for your case type and making separate payments of court costs and “service of process” fees. With Squabble, you can avoid ALL of this. You’ll either settle the dispute in app without having to actually go to court or if your opponent doesn’t join or settle, your case will be automatically filed in court (“Squashed”) in the appropriate county, with all costs pre-paid. Ultimately, our Squabblers and Squabblees tell us things were far gentler on both their wallets and watches.
Is Squabble legit?
100%. Squabble took the existing process of Small Claims in the U.S. and just made the whole thing digital. The process is identical to what you would see through the court system if you attempted to navigate the process on your own –only it’s done all through your phone!
Squabble is overseen and operated by experienced attorneys, law professors, juris doctorates and law students.
Every joined dispute is mediated by a Certified Squabble Mediator (CSM), a legal professional who has been extensively vetted for education and expertise.
Further, all CSMs undergo intensive training and pass a certification exam to ensure their proficiency in both mediation principles and the Squabble process.
Finally, all CSMs are rated and monitored by Squabble’s Quality Control Team, which thoroughly assesses CSM performance. CSM Ratings are based on factors like user satisfaction, percentage of disputes settled and responsiveness.
Squabble is committed to full transparency and thus all pertinent info about your CSM is easily viewable on his or her CSM profile.
All Squabble Settlement Agreements (SSAs) are thoroughly reviewed for compliance with your specific jurisdictional requirements and are thus fully enforceable under local law.
Can I Squabble a business entity?
You bet! A huge amount of our Squabbles are (1) individuals vs. businesses or (2) businesses vs. businesses. Our users with a dispute against a business entity (whether it is a corporation, an LLC, a partnership or even the city government) prefer to Squabble rather than figure out how to sue the business on their own. We think this is because Squabble has a built-in search feature that enables you to automatically locate the business you’re Squabbling and provide you with its address and agent for service of process (things that are required if you are going to sue them in court). All the information you need to Squabble a business is already in the app!
Can Squabble give me legal advice?
Sorry! Our team cannot advise you about your dispute. Though Squabble is founded and operated by experienced legal professionals, we are unable to give you an answer about your chances of a desired outcome. When it comes to Squabble’s role as both a mediation and e-filing service, it is imperative that we maintain strict neutrality in order to guarantee the integrity of the process. Advocacy of any sort will jeopardize this commitment and we will not do so under any circumstances. After all, Squabble is a valuable service to both Squabblers and Squabblees and both parties are entitled to an even playing field. If you have any questions, please rely on this FAQ section and proceed to the Squabble app to explain your side of the dispute.
Are Squabble decisions final?
Well, there aren’t any “Squabble decisions”. Squabble either allows you to mediate and enter a settlement agreement with your opposing party (if they agree) or enables you to file in court with the press of a button (if they don’t join the Squabble). We aren’t “deciding” anything for you.
Actually, the Squabble process is identical to that which would encounter if you attempted to figure out the process alone – only it’s all done through your phone. If you were to file appropriate paperwork and arrive in court, the judge would make you try to work things out with a mediator, and you would sign a settlement agreement that would be nearly identical to the Squabble Settlement Agreement™ (SSA). With Squabble, your mediation and payment process is 100% digital and all SSAs are fully enforceable under the laws of your jurisdiction.
What happens during the Squabble process?
IF YOU THINK SOMEONE OWES YOU MONEY
After you download the app, answer a few basic questions about your dispute, decide whether you want your case auto-filed in court if you can’t resolve it in the app, and submit your Squabble — you’re the Squabbler! Then, 1 of 2 things will happen:
- If your opponent joins ⇒ you’ll receive a message on your phone from your “Certified Squabble Mediator” (“CSM”), work out a solution, sign your Squabble Settlement Agreement (“SSA”) and collect your funds!
- If your opponent doesn’t join or, if they do join, but the dispute can’t be settled in the app ⇒ your case will be “Squashed“, which means that it is auto-filed in the proper county court – no paperwork!
- Watch for an e-mail! After the case has been filed in court, you’ll receive an official confirmation e-mail with simple instructions about your court appearance.
- If either party still wants to negotiate, they may “Re-Squabble™” at any time before the court date and easily re-open the Squabble in the app, work out a solution with the CSM, sign a SSA and collect!
- IF SOMEONE THINKS YOU OWE THEM MONEY
You’re the Squabblee! You will likely have received an e-mail or text from Squabble informing you that someone is thinking about filing a lawsuit against you, but prefers to resolve the dispute in a friendly manner on the app. If you’d like to avoid a lawsuit, just click the link in the e-mail, download the app, and respond to the Squabble by answering the questions posed. Once you’ve joined, a Certified Squabble Mediator (“CSM”) will help resolve the dispute.
Remember, Squabble doesn’t take sides. If you think the Squabbler actually owes YOU money, just Counter-Squabble by entering that information in your response. If you Counter-Squabble, you have all the same options available to someone who started the dispute as a Squabbler (see above).
What does the party who owes me money see when I Squabble them?
When you submit your Squabble, you’re officially informing your opposition of three things:
- You think they owe you money.
- You would prefer to resolve the dispute in the Squabble app.
- If they don’t respond (join the Squabble), the case will be auto-filed in Small Claims Court in the proper jurisdiction, naming them as a party to a real lawsuit.
Is My County Squabble-Approved?
Yes! We’re everywhere. Squabble incorporates the detailed jurisdictional requirements of the top 300 most populous counties in the United States. So, go ahead and download. No worries. If your opponent doesn’t respond, your case will be auto-filed in Small Claims Court in your county, complying with all the rules of your local jurisdiction!
What is Mediation?
“Mediation” refers to a process by which a mediator, a neutral third party, communicates privately with each disputing party in order to reach an agreement — mediators don’t make judgments! If you were to file the forms to sue in court, you would eventually be placed in a room with a mediator prior to be able to seeing the judge. Squabble skips this whole process and uses Certified Squabble Mediators™ (“CSMs”) to mediate digitally between Squabblers™ (those who would be plaintiffs in court) and Squabblees™ (those who would be defendants in court) in a dispute. Squabble was created to make our lives easier by offering an accessible, efficient and speedy alternative to the traditional Small Claims Court process.
How much does Squabble cost?
First, a couple words about what our goals are here.
Lawyers typically charge $200 – $1000/hr or, if you settle with your opponent, they’ll take 30-40%. Realistically, though, attorneys are not hired for Small Claims –either because it is not permitted or because people don’t think their fees are worth it.
It is true, Squabble is founded and operated daily by seasoned attorneys, but Squabble is not anyone’s attorney. In fact, Squabble was created to empower YOU to do it through your phone with ease –and save money. So the prices you see below are designed to be reasonable.
For what it’s worth, we make very little profit from each Squabble that gets Squashed and receive a far lower percentage than attorneys would if your dispute is resolved in app.
So, here’s the pricing:
First thing to know: Squabble is free to download.
Second thing to know: After you submit a Squabble ($14.95), you’ll be asked whether you would like your case to be Auto-Squashed (auto-filed in court). Depending upon your answer and the tier of your dispute, there are then 3 paths your Squabble can take depending upon your opponent’s response:
- If your opponent joins the Squabble: the dispute is resolved in app and you receive payments through the Squabble platform. If so, Squabble receives 20% of the resolved amount. -OR-
- If your opponent doesn’t join and you selected Squash (Auto or Manual): the convenience fee Squabble charges includes all of the required jurisdictional court costs and service of process fees (the price for this is set out in the app and dependent upon your Dispute Tier). -OR-
- If your opponent doesn’t join, your Squabble is Squashed (filed in court), your Squabblee changes their mind once they’ve received notice of the lawsuit, they re-enter the negotiations prior to the court date: you resolve the dispute in app, and you receive your payments through the Squabble platform: Squabble receives 20% of the resolved amount.
Third thing to know: If you select the Auto-Squash (auto-file in court) option, you can get back the convenience fee paid to Squabble: either way: in a judgment from the court or in your Squabble Settlement Agreement if your opponent joins after being sued! In fact, we automatically add your Squabble fees to the amount you’re asking for — because you’re entitled to them.
That’s it. Super simple and inexpensive. And the good news is you can actually get what you’re owed now.
My Squabble was "Squashed"! What happens now?
First, you’ll receive an email confirming that your Squabble was Squashed.
Then, you’ll receive an email confirming that your Squabble was filed in the appropriate court.
Next, you’ll receive period status updates about your case filing, including your court date.
Finally, if your opponent still hasn’t joined by the your court date, print off your Squabble paperwork and head to court. Just explain your position the same way you did in your Squabble explanation and show the judge the proof you uploaded.
BUT, after receiving notice of a lawsuit, many of our Squabblees decide it’s easier for them to simply resolve the dispute in app rather than deal with court, so If your opponent changes their tune and decides to join the Squabble before your court date, feel free to mediate, resolve and collect in app!
HOW TO SPEAK SQUABBLE
This is what we call the process of handling your dispute with another party on a mobile platform and what we call our company. You can Squabble your dispute on Squabble! Squabble is a verb!
Somebody owe you money? Squabble it!
When you start a Squabble on the Squabble platform, you become the Squabbler.
A Squabbler is the party (person or business) who thinks he or she is owed money by someone else (the “Squabblee”) in the Squabble.
When a Squabble is started by a Squabbler, the other party (person or business) is the Squabblee.
This is the party the Squabbler is claiming a debt is owed from.
A Squabblee can always “Counter-Squabble” if they think the Squabbler actually owes THEM money.
Squabble Settlement Agreement (“SSA”)
This is the contract (to ensure they’ll pay) you enter into with your opposing party (the “Squabblee”) and e-sign when you’ve agreed upon the terms resolving your dispute.
It’s identical to what you’d see if you went to court and had your dispute mediated in person at the courthouse.
The SSA is fully enforceable under the laws of your particular jurisdiction!
Squabble Settlement Agreement Generator (“SSAG)”
This is the input on our CSM app where your CSM inputs the terms of your particular settlement agreement and Squabble’s algorithm generates a fully enforceable contract in your jurisdiction. If you’re a Squabbler or a Squabblee, you don’t have to worry about this really — we just thought you might like to know how your Squabble Settlement Agreement gets created with the precise terms you bargained for in your mediation!
Squash / Squashing
In Tier 2 (disputes $1,000.01 and $2,500.00) and Tier 3 ($2,500 – your particular jurisdiction’s monetary limit for Small Claims Court) disputes, when the person who owes you money doesn’t join the Squabble or does join but you’re unable to settle through mediation on the app, your Squabble will be “Squashed”, which means it is automatically filed in Small Claims Court in the appropriate jurisdiction based on the information you provided in the Squabble process.
There are two ways to Squash:
- When you Squabble, you may select the “Auto-Squash” option, which auto-files your dispute on the date selected in the Squabble process.
- You may also manually Squash if you did not originally select the Auto-Squash option.
With either option, all the necessary paperwork relating to case will be filed with the appropriate court and you’ll now have a real live Small Claims Court case.
You’ll be e-mailed a case filing and filing acceptance confirmation, process will be served (required notice) on your opponent and you’ll receive all the necessary paperwork for your court date so that you may attend court on the proper date and collect.
REMEMBER: You can always Re-Squabble any time before your court date if both parties desire to work something out without having to go to court!
See the “My Squabble was ‘Squashed’! What happens Now?” tab in the FAQ for even more detailed info.
After a Squabble has been Squashed (filed in court) either party may choose to re-open the negotiation by going in to the App and choosing “Re-Squabble”. This will renew the option for settlement through mediation.
You may ask to recoup the Squash fee (get back what you paid to have it filed in court) is any subsequent mediation during the Re-Squabble.
This is a very common course of action for our Squabbles that have been Squashed. Many parties who owe money prefer to just resolve the dispute on the App and avoid going to court.
Certified Squabble Mediator (“CSM”)
This is the trained legal professional who will review the Squabble when both parties have joined and entered into mediation.
The CSM’s role is to listen and facilitate discussion (digitally), and most importantly to find the crux of the dispute and to work toward resolving the problem and/or harmonizing the Squabbling parties’ positions.
Each “CSM” has received an official certification — having been vetted comprehensively regarding their background: in both education and professionalism.
Further, each CSM is required to undergo intensive training and pass a certification exam to ensure their proficiency in both mediation principles and the Squabble process.
Finally, all CSMs are rated by other Squabbling parties and monitored by Squabble’s Quality Control Team, which continually assesses CSM performance. A CSM’s Rating is based on results in areas such as user satisfaction, the percentage of disputes he or she has settled and timeliness.
Squabble is committed to full transparency and thus all pertinent information about your CSM is easily viewable on his or her CSM profile.
Feel free to read more about CSMs here: https://www.squabbleapp.com/squabble-for-mediators/
If you’ve been Squabbled (so you’re the Squabblee) and you think it is actually the Squabbler who owes you money, you can Counter-Squabble and actually seek money from the Squabbler.
If the amount you think they owe is more than $1,000, you also have the Squash (file in court) option available to you, just as if you were the Squabbler.
To make it super easy, Squabble separates its disputes into four main categories based on the amount you think you’re owed. This puts your Squabble into a “Tier”. Add up what you think you’re owed and consult this table to see how to get it!
|Dispute Tier||Monetary Amount Sought by Squabbler (or Squabblee in a Counter-Squabble)||How to Get What You’re Owed|
|1||Disputes of $250.00 through $1,000.00.||Download Squabble, Start Your Squabble, Resolve & Collect in App|
|2||Disputes of $1,000.01 through 5,000.00.||Download Squabble, Start Your Squabble and select Auto-Squash (automatically files the case in the proper court if your opponent doesn’t join). You’ll either:
|3||Disputes of $5000.01 through the jurisdictional limit (differs by county, i.e. California is $10,000.00).||Download Squabble, Start Your Squabble and select Auto-Squash (automatically files the case in the proper court if your opponent doesn’t join). You’ll either:
|4||Any amount above the Small Claims jurisdictional limit for the county of your Squabble.||Download Squabble, Start Your Squabble and select Auto-Squash (automatically files the case in the proper court if your opponent doesn’t join). You’ll either:
Satisfied Squabblers & SQUABBLEES
Squabble made getting what I KNEW my business was owed very easy and I didn’t have to go through some major process of going to the court website, locating all the forms for my particular case, printing them out and going to court to argue in front of the judge with my opposition. Saved me a whole bunch of money and time. I seriously still can’t believe this exists.
– Christine W., Detroit, MI
I basically got money that I probably never would’ve gotten. I loved how this app was able to make an otherwise long and complicated process short and organized. Would have been drowning in paperwork and probably give up like I did when I tried to get what I was owed last year, but Squabble made it easy. The mediator was also a huge help and super professional.
– Jacob K., Palm Springs, CA
Highly recommend Squabble. My Squabblee was unsure of entering Squabble and realized they had to go through a long process with me in court with plenty of paperwork. They decided to just join the Squabble and get the dispute resolved through the app. Thank you Squabble — I had my doubts at first whether this was real, and not only was it real, it was totally painless.
– Veronica F., Fort Lauderdale, FL